LolaJack Cookies Policy

At LolaJack, we use cookies and similar technologies to make our website work properly, to keep your account secure, and to give you a smoother, more personalised gaming experience. This Cookies Policy explains what cookies are, how we at LolaJack use them, and what choices you have regarding their use when you visit lolajack.com. By continuing to browse LolaJack Online Casino, you agree to the use of cookies as described below, unless you disable them through your browser settings.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the site to recognise your device on future visits, remember your preferences, and help us understand how visitors interact with our platform. Here at LolaJack, we also use similar technologies such as web beacons, pixels, and local storage, which we collectively refer to as "cookies" throughout this policy.

Why We Use Cookies

We rely on cookies for several important purposes. Our LolaJack platform uses them to keep you logged in during your session, to remember your language and currency preferences, and to ensure that our games, payment methods, and promotions display correctly. We also use cookies to detect fraudulent activity, protect your account, and comply with our licensing obligations under Anjouan Gaming Licence No. ALSI-202411077-FI2.

Types of Cookies We Use

We at LolaJack categorise cookies according to their function. Below is an overview of the main types of cookies used across our site:

• Strictly Necessary Cookies - These cookies are essential for the operation of LolaJack Online Casino. They allow you to log in, navigate between pages, make deposits, and process withdrawals securely. Without these cookies, our services cannot function properly.
• Performance and Analytics Cookies - We use these cookies to collect information about how visitors use our website, including which pages are visited most often and whether players encounter error messages. This helps our LolaJack team improve site performance and fix technical issues.
• Functionality Cookies - These cookies remember your choices, such as your preferred language, currency, or display settings, so you do not need to re-enter them every time you visit LolaJack casino.
• Advertising and Targeting Cookies - We and our advertising partners use these cookies to deliver relevant promotions and to measure the effectiveness of our marketing campaigns, including bonus offers and reload promotions.
• Third-Party Cookies - Certain features on our site, such as live chat, payment processors, and game providers, may set their own cookies. These third parties operate under their own privacy and cookie policies, which we encourage you to review.

How Long Do Cookies Last?

Cookies used on our site fall into two categories based on duration:

• Session Cookies - These are temporary and are deleted automatically once you close your browser. Our LolaJack platform uses session cookies primarily to keep you securely logged in while you play.
• Persistent Cookies - These remain on your device for a set period, ranging from a few days to several years, unless you delete them manually. We use persistent cookies to remember your login details, preferences, and to support our loyalty program tracking across your 25 VIP levels.

Cookies and Your Account Security

We take the protection of your personal and financial information seriously. Cookies help our LolaJack team verify your identity, detect unusual login patterns, and safeguard your account against unauthorised access. When you use our deposit methods, including Visa, Mastercard, Skrill, MiFinity, bank transfer, or cryptocurrencies such as BTC, ETH, and USDT, cookies assist in ensuring that your transactions are processed securely and accurately.

Cookies Used for Bonuses and Promotions

Our welcome bonus, reload offers, and cashback promotions rely partly on cookies to track your eligibility and progress. For example, cookies help us confirm your qualifying deposit for the Welcome Package of 400% up to €15,000 plus 400 Free Spins, and they help us apply wagering requirements correctly across your four qualifying deposits. If you clear your cookies before completing a bonus offer, some promotional tracking may be interrupted, so we recommend allowing essential cookies while an active bonus is in progress.

Managing Your Cookie Preferences

You have full control over whether to accept or reject cookies. Most browsers allow you to:

• View which cookies are stored on your device and delete them individually or all at once.
• Block cookies from specific websites, including LolaJack Online Casino.
• Block all cookies from being set by any website.
• Delete all cookies automatically when you close your browser.

Please note that if you choose to disable or block cookies, certain features of our site may not function correctly. Strictly necessary cookies cannot be switched off through our cookie settings, as they are essential for the operation of LolaJack casino, including secure login, deposits, and withdrawals.

How to Adjust Browser Settings

Instructions for managing cookies vary depending on the browser you use. We recommend checking the "Help" or "Settings" menu of your specific browser (such as Chrome, Firefox, Safari, or Edge) for detailed guidance on how to view, delete, or block cookies.

Cookies on Mobile Devices

Our LolaJack platform is available as a mobile browser experience (HTML5) and as a Progressive Web App (PWA) for iOS and Android. Even without a native app, cookies and similar local storage technologies are used to remember your settings, keep your session active, and support smooth navigation across our slots, live casino, table games, and sports betting sections.

Third-Party Service Providers

We work with numerous third parties, including payment processors, game studios such as Pragmatic Play, Evolution, and NetEnt, and live streaming providers like Winfinity and Imagine Live. These partners may place their own cookies when you interact with their services through our website. We do not control these third-party cookies directly, and we encourage you to review the privacy and cookie policies of these providers for further information.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of LolaJack Online Casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like more information about your choices, our support team is available 24/7 via live chat, Help Centre, or e-mail at support@lolajack.com. We at LolaJack are committed to being transparent about the technologies we use and how they affect your experience on our site.